Etiquette & Guidelines

To ensure a relaxing, professional, and positive experience for all clients, please review the following etiquette guidelines before your appointment.


Arrival Time

Please arrive 10-15 minutes before your scheduled appointment to allow time for check-in, relaxation, and any necessary paperwork.

Cancellation Policy

We understand that life happens! If you need to cancel or reschedule, please provide at least 24 hours’ notice to avoid a cancellation fee.

Communication

Your comfort is our priority. Feel free to discuss any preferences, concerns, or focus areas with your therapist before your session. Open communication helps us provide the best experience possible.

Hygiene

For the well-being of both clients and therapists, good personal hygiene is essential. Please shower before your appointment and avoid wearing heavy perfumes or colognes.

Dress Code

A private space will be provided for you to undress to your comfort level. Throughout the session, you will be draped appropriately to ensure your privacy and relaxation.

Health Information

To provide safe and effective treatment, please inform your therapist of any medical conditions, allergies, or injuries before your session. This allows us to tailor the massage to your specific needs.

Payment

Payment is due at the time of service. We accept:

Cash, credit cards, and digital payments

Gratuities are always appreciated but never required.

Behavior

We maintain a professional and respectful environment at all times. Any inappropriate behavior will result in the immediate termination of the session, with full payment required.

Feedback

Your feedback is invaluable to us! If you enjoyed your session, please leave us a Google review to help others on their healing journey.


By following these guidelines, we can ensure a pleasant and professional experience for everyone. Thank you for your cooperation—we look forward to serving you!